Hold Apple Accountable: Demand Free Repairs for Defective M1 iMac 24-inch Screens

Recent signers:
Nashan Xu and 19 others have signed recently.

The Issue

Many M1 iMac 24-inch owners are experiencing a serious display defect: horizontal black lines appearing on their screens, typically after 2-3 years of use. This widespread issue, documented extensively in Apple Community forums and tech media, suggests a systemic design or manufacturing flaw affecting devices now out of warranty.

As customers who invested in Apple products for their renowned quality and longevity, we are concerned that:

  • This defect appears consistently across many devices
  • The problem emerges just after warranty expiration
  • Repair costs fall entirely on customers despite the apparent manufacturing issue
  • The defect contradicts Apple's commitment to product quality and sustainability

We petition Apple to:

  1. Acknowledge this widespread display defect
  2. Provide free repairs for affected M1 iMacs
  3. Address the root cause to prevent future occurrences

Apple's reputation is built on exceptional quality. It's time to honor that commitment by taking responsibility for this manufacturing defect and supporting your loyal customers.

References:

  1. M1 iMac Owners Complain About Horizontal Lines Appearing on Screen
  2. M1 iMacs Failing with Dark Horizontal Lines on Screen
  3. Apple Silicon iMacs appear to suffer from screen deterioration after two years — flood of user complaints hit Apple Community forums
  4. Persistent Horizontal Lines Appear on iMac Screen
  5. Horizontal lines over iMac 24 screen

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Recent signers:
Nashan Xu and 19 others have signed recently.

The Issue

Many M1 iMac 24-inch owners are experiencing a serious display defect: horizontal black lines appearing on their screens, typically after 2-3 years of use. This widespread issue, documented extensively in Apple Community forums and tech media, suggests a systemic design or manufacturing flaw affecting devices now out of warranty.

As customers who invested in Apple products for their renowned quality and longevity, we are concerned that:

  • This defect appears consistently across many devices
  • The problem emerges just after warranty expiration
  • Repair costs fall entirely on customers despite the apparent manufacturing issue
  • The defect contradicts Apple's commitment to product quality and sustainability

We petition Apple to:

  1. Acknowledge this widespread display defect
  2. Provide free repairs for affected M1 iMacs
  3. Address the root cause to prevent future occurrences

Apple's reputation is built on exceptional quality. It's time to honor that commitment by taking responsibility for this manufacturing defect and supporting your loyal customers.

References:

  1. M1 iMac Owners Complain About Horizontal Lines Appearing on Screen
  2. M1 iMacs Failing with Dark Horizontal Lines on Screen
  3. Apple Silicon iMacs appear to suffer from screen deterioration after two years — flood of user complaints hit Apple Community forums
  4. Persistent Horizontal Lines Appear on iMac Screen
  5. Horizontal lines over iMac 24 screen

The Decision Makers

Luca Maestri
Luca Maestri
Senior Vice President and Chief Financial Officer
Sabih Khan
Sabih Khan
Senior Vice President Operations
Mike Fenger
Mike Fenger
Vice President
 Worldwide Sales
Johny Srouji
Johny Srouji
Senior Vice President Hardware Technologies

Supporter Voices

Petition updates