Stop excluding disabled people from Disneyland and Disney World with new policy

Recent signers:
Patricia Plager and 19 others have signed recently.

The Issue

Disney gutted its Disability Access Service (DAS), reflecting a large corporate shift away from inclusion -- if Disney isn't held accountable other corporations will follow their lead. 

For years, Disney has positioned itself as a leader in inclusivity, offering disabled guests a chance to experience the magic of its parks through its Disability Access Service (DAS). But now, in an era where corporations are quietly backing away from diversity, equity, inclusion, and accessibility (DEIA) commitments, Disney is gutting its once-accessible DAS program and shutting out thousands of disabled guests.

No one should be excluded on the basis of a disability, but Disney has been refusing disability access accommodations to thousands of people including people with terminal cancer, autism, veterans with serious war injuries, Lupus, Parkinson’s, Ulcerative Colitis, Multiple Sclerosis, Narcolepsy, ALS, Guillain-Barré, and so much more.

Even worse—Disney has repurposed the access previously used for disabled guests and is now selling it for $400 a day as part of a new program that lets wealthy visitors skip the lines.

Disney is worth more than $163 billion, it should be leading on expanding accessibility, not excluding disabled guests who have relied on the DAS program to experience Disney safely.

Disney’s Dangerous Precedent
By stripping away accommodations, Disney is sending a clear and chilling message:

💰 Profits matter more than people
🚪 Excluding an entire group of people is okay
⏳ The rights of disabled people are disposable

📜 Previous DAS Policy: "Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability."

New DAS Policy: "Intended to accommodate a small percentage of Guests who, due to a developmental disability such as autism or similar, are unable to wait in a conventional queue for a long period of time."

This shift completely abandons disabled guests who do not fit Disney’s restrictive new criteria—many of whom have depended on DAS for decades.

Demand Action: Hold Disney Accountable
This is more than just a theme park issue—it’s a civil rights issue. Allowing Disney to get away with this emboldens other corporations to follow suit, quietly dismantling disability rights in the name of “cost-cutting.”

Disney must:

🔹 Restore DAS eligibility to reflect the full spectrum of disabilities that require accommodation
🔹 Train all staff in disability access and inclusion
🔹 Engage directly with disabled guests to ensure policies are fair, functional, and inclusive

It’s time to remind Disney that accessibility is not optional.

Sign and share this petition to demand that Disney restore accessibility and uphold its commitment to ALL guests.

35,625

Recent signers:
Patricia Plager and 19 others have signed recently.

The Issue

Disney gutted its Disability Access Service (DAS), reflecting a large corporate shift away from inclusion -- if Disney isn't held accountable other corporations will follow their lead. 

For years, Disney has positioned itself as a leader in inclusivity, offering disabled guests a chance to experience the magic of its parks through its Disability Access Service (DAS). But now, in an era where corporations are quietly backing away from diversity, equity, inclusion, and accessibility (DEIA) commitments, Disney is gutting its once-accessible DAS program and shutting out thousands of disabled guests.

No one should be excluded on the basis of a disability, but Disney has been refusing disability access accommodations to thousands of people including people with terminal cancer, autism, veterans with serious war injuries, Lupus, Parkinson’s, Ulcerative Colitis, Multiple Sclerosis, Narcolepsy, ALS, Guillain-Barré, and so much more.

Even worse—Disney has repurposed the access previously used for disabled guests and is now selling it for $400 a day as part of a new program that lets wealthy visitors skip the lines.

Disney is worth more than $163 billion, it should be leading on expanding accessibility, not excluding disabled guests who have relied on the DAS program to experience Disney safely.

Disney’s Dangerous Precedent
By stripping away accommodations, Disney is sending a clear and chilling message:

💰 Profits matter more than people
🚪 Excluding an entire group of people is okay
⏳ The rights of disabled people are disposable

📜 Previous DAS Policy: "Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability."

New DAS Policy: "Intended to accommodate a small percentage of Guests who, due to a developmental disability such as autism or similar, are unable to wait in a conventional queue for a long period of time."

This shift completely abandons disabled guests who do not fit Disney’s restrictive new criteria—many of whom have depended on DAS for decades.

Demand Action: Hold Disney Accountable
This is more than just a theme park issue—it’s a civil rights issue. Allowing Disney to get away with this emboldens other corporations to follow suit, quietly dismantling disability rights in the name of “cost-cutting.”

Disney must:

🔹 Restore DAS eligibility to reflect the full spectrum of disabilities that require accommodation
🔹 Train all staff in disability access and inclusion
🔹 Engage directly with disabled guests to ensure policies are fair, functional, and inclusive

It’s time to remind Disney that accessibility is not optional.

Sign and share this petition to demand that Disney restore accessibility and uphold its commitment to ALL guests.

Support now

35,625


The Decision Makers

Josh D'Amaro
Josh D'Amaro
Chairman of Disney Experiences
Thomas Mazloum
Thomas Mazloum
President, Disneyland Resort
Bob Iger
Bob Iger
CEO of Walt Disney Company
Tami Garcia
Tami Garcia
Executive Vice President, Human Resources and Diversity and Inclusion
Jeff Vahle
Jeff Vahle
President, Walt Disney World Resort

Supporter Voices

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